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Privacy Policy

Last Updated: January 2024

This Privacy Policy describes how SafeBank ("we," "us," or "our") collects, uses, and shares your personal information.

Information We Collect​

Information You Provide​

  • Account registration details (name, email, phone)
  • Identity verification documents (KYC)
  • Payment information
  • Transaction data
  • Communication preferences

Information We Collect Automatically​

  • Device information
  • IP address
  • Usage data
  • Transaction history
  • Location data (with permission)

Information from Third Parties​

  • Identity verification services
  • Blockchain data
  • Fraud prevention services

How We Use Your Information​

We use your information to:

  • Provide and improve our services
  • Process transactions
  • Verify your identity (KYC/AML compliance)
  • Prevent fraud and ensure security
  • Communicate with you
  • Comply with legal obligations
  • Analyze and improve our platform

How We Share Your Information​

We may share your information with:

  • Service providers - Who help us operate our platform
  • Payment processors - To facilitate transactions
  • Verification services - For identity verification
  • Legal authorities - When required by law
  • Business transfers - In case of merger or acquisition

We do NOT sell your personal information.

Data Security​

We implement industry-standard security measures:

  • Encryption in transit and at rest
  • Secure data centers
  • Regular security audits
  • Access controls
  • Employee training

Your Rights​

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Data portability
  • Withdraw consent

Data Retention​

We retain your data:

  • While your account is active
  • As required by law (typically 7 years for financial records)
  • Until you request deletion (where legally permissible)

Cookies​

We use cookies and similar technologies for:

  • Authentication
  • Preferences
  • Analytics
  • Security

You can control cookies through your browser settings.

Children's Privacy​

SafeBank is not intended for users under 18. We do not knowingly collect data from children.

International Data Transfers​

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.

Changes to This Policy​

We may update this Privacy Policy. We'll notify you of significant changes via email or app notification.

Contact Us​

For privacy questions or to exercise your rights:

Email: privacy@safebank.io
Mail: SafeBank Privacy Office, [Address]

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